Policy
This Privacy Policy explains how FUMOT TECH LIMITED (“Houhang”, “we”, “us”) collects, uses, and protects personal information when you visit this shop or place an order. Last updated: 21 August 2026.
Who is responsible
The data controller is FUMOT TECH LIMITED, Unit A, 82 James Carter Road, Mildenhall, Bury St Edmunds, United Kingdom IP28 7DE. Contact: support@other-land.net.
Information we collect
Account and order data. Name, billing and shipping address, email, phone number, order contents, and payment status. We do not store full payment card numbers on our servers; card payments are processed by our payment provider.
Technical data. IP address, browser type, device information, and pages viewed, used to operate the site, prevent fraud, and understand which products are in demand.
Communications. Emails you send us, including return requests and support tickets.
How we use information
We use personal information to process orders, ship goods, handle returns and refunds, provide customer support, meet accounting and tax duties, detect fraud, and improve the shop. We do not sell your personal information.
Sharing
We share information with payment processors, shipping carriers, email delivery services, and professional advisers only as needed to fulfil an order or comply with law. Those parties may only use the data to perform their service for us.
Retention
Order records are kept for as long as required by UK accounting and tax rules, and for a reasonable period afterwards to handle disputes. Support emails are kept for as long as needed to resolve the request.
Your choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal retention duties. Email support@other-land.net with the subject line “Privacy request”. You may also unsubscribe from marketing emails using the link in those messages. Transactional emails about orders cannot be opted out of.
Security and international transfers
We use HTTPS and restrict staff access to order data. Because we ship internationally, some processors may store data outside the United Kingdom. We only work with providers that apply appropriate safeguards under UK GDPR.
Cookies
We use essential cookies to keep you logged in, remember your cart, and complete checkout. Analytics cookies, if enabled, help us see aggregated traffic. You can block non-essential cookies in your browser; the shop may not function fully without essential cookies.
Changes
We will post updates to this page and revise the date above. Continued use of the site after a change means you accept the revised policy.